FREQUENTLY ASKED QUESTIONS
Q: HOW SHOULD I APPLY EYENVY®?
Firstly, ensure that the eye lid is clean. Shake the ingredients in the bottle; remove the excess of product from the tip of the wand by stroking it on the neck of the bottle 3 times. Apply EyEnvy® to the skin of the eyelid from the exterior to the interior area. Apply in the morning every day for 3 months and every other day for maintenance.
Q: WHAT IF I HAVE SENSITIVE EYES?
EyEnvy is not for everyone. If you are sensitive or allergic to any of our ingredients, EyEnvy® is probably not for you. Recommended usage is every other day for sensitive eyes. Your results may take an 2 extra weeks, but you will achieve results.
Q: WHEN WILL I SEE RESULTS?
Everyone’s results may vary based on factors like age, sex, and application frequency. You may also achieve different results due to genetics, or if you are taking medication that affects your hormonal system. Typically most individuals start seeing results within 4-6 weeks. Full results are achieved within 3 months.
Q: HOW DO I MAINTAIN MY LONG LASHES?
After daily use of EyEnvy® for 3 months it is recommended that you apply the lash conditioner every other day. For sensitive eyes apply the conditioner every third day.
Q: I WEAR LASH EXTENSIONS, CAN I USE THIS PRODUCT?
Yes. Because the product is applied to the skin and not the lashes it will not interfere with the bond of the glue. Make sure to wait 48 hours after your refill or full-set to allow the glue to adhere well. Many lash technicians recognise the benefits of using a lash conditioner with lash extensions for many reasons. The benefits of adding vitamins to the root of your lashes help to strengthen the bulb, disallowing the hair follicle from prematurely falling (due to the extra weight of an artificial lash). Due to the added length and volume of your lashes the technician can successfully increase more lash placement. Clients who want longer lashes but are limited due to their very short lashes can achieve longer length results because their lashes are long enough for the technician to apply even longer lashes which will adhere. Due to the increased density the technician may apply thicker lashes. We do recommend applying the product every other day while you are wearing individual lash extensions.
Q: HOW LONG DOES A TUBE OF EYENVY® LAST?
A tube of 3.5ml of EyEnvy® will last up to five months. Once opened, the formula will remain active for 9 months. Unopened, a tube of EyEnvy® is good for 18 months.
Q: I WEAR CONTACT LENSES? CAN I USE EYENVY®?
Yes. It is recommend inserting contact lenses approximately 15 minutes after applying EyEnvy®.
Q: MY EYES ARE IRRITATED, ITCHY, OR RED FROM THE PRODUCT, WHAT SHOULD I DO?
The skin surrounding your eyes is highly sensitive. Certain individuals may be sensitive to one or more of the ingredients in EyEnvy®. Please take special care in following the application procedure. A high percentage of irritation for most clients is due to overuse or over application of our product. If mild or moderate redness or irritation occurs, discontinue use of the product at least temporarily until symptoms resolve.
Q: I NOTICED SOME SKIN DISCOLOURATION WHERE I APPLY EYENVY®, SHOULD I BE CONCERNED?
Some customers have noted a slight darkening of the skin on the eyelid where they have applied EyEnvy® over a prolonged period of time. In most situations this will naturally fade with discontinued use of the product.
Q: IS EYENVY® SAFE DURING PREGNANCY AND/OR BREASTFEEDING?
EyEnvy® has not been tested in all situations; therefore it is not recommend to use EyEnvy® during pregnancy or breastfeeding.
Q: CAN I USE EYENVY® ON MY EYEBROWS?
Yes. EyEnvy® can significantly improve the density of your eyebrows. Always keep in mind that if there has been any trauma to the eyebrow area which includes scar tissue, hair will not grow.
Q: WHY IS IT BETTER TO PUT ON EYENVY® IN THE MORNING?
The reason why EyEnvy® is best to be used in the morning is because studies have shown that when products near the eyes are applied at night, they have an increased chance of sensitivity to product due to various factors. When used in the morning the eye’s lacrimal glands are more active, sensitivity is reduced leading to a healthier experience with any product. Because EYENVY are unaware of the sensitivity levels of all clients they have created a general rule for everyone to use the product in the morning.
Q: CAN I APPLY MAKEUP AFTER USING EYENVY®?
Yes, you can use all forms of make-up after applying EyEnvy. We suggest that you first apply EyEnvy® to a clean lid and then let it dry for 1-2 minutes. You may then apply make-up as usual.
Q: CAN I PUT ON MASCARA AFTER APPLYING EYENVY®?
Yes. Mascara can be used 1-2 minutes after applying the serum. It is recommended to use the EyEnvy® mascara as it will also condition the lashes.
Q: I HAVE/HAD CANCER/TREATMENTS, CAN I USE EYENVY®?
It is recommended to begin using EyEnvy 6 months after the last chemotherapy treatment. It will not have any interference, but rather because the effects of chemotherapy to kill cells in the body will not allow EyEnvy® to take its full effect. Thus, using EyEnvy® 6 months after treatment will ensure more accurate and stable results. Lastly, due to heightened sensitivity from chemotherapy, you should start use under the instructions for sensitive eyes, which would be to apply the product as instructed every other day.
Q: WHAT ARE THE INGREDIENTS IN EYENVY®?
Water (Aqua), Myristoyl Pentapeptide 17, Butylene Glycol, Dextran, Acetyl Tetrapeptide 3, Trifolium Pratense (Clover) Flower Extract, Glycerin, Panthenol, Sodium Citrate, Leuconostroc/Radish Root Ferment Filtrate, Polysorbate 20, Gluconolactone, Vitis Vinifera (Grape) Seed Extract, Caprylyl Glycol, Sodium Benzoate, Hydroxyethylcellulose, Propylene Glycol, Yeast Extract, Ethylhexylglycerin, Sodium PCA, Sodium Lactate, Chamomilla Recutita (Matricaria) Flower Extract, Panax Ginseng Root Extract, Arginine, Aspartic Acid, PCA, Hydrolyzed Glycosaminoglycans, Glycine, Alanine, Serine, Valine, Isoleucine, Proline, Threonine, Tocopheryl Acetate, Histidine, Phenylalanine, Sodium Hyaluronate, Arctostaphylosa Uva-Ursi Leaf Extract, Magnisium Ascorbyl Phosphate, Phenoxyethanol, Benzoic Acid, Sodium, Metabisulfite, Triethanolamine.
Information provided above as as per the EyEnvy official website Australia (please refer to the EYENVY official website if you wish to know more) and the information sheets as pictured.